Refund policy
Last updated: October 13, 2026
At Pretty & Pressed, we want you to love your nails! Each order is prepared with care, and we appreciate your understanding of our policies regarding returns, refunds, and exchanges.
All Sales Are Final
Due to the personal nature of our products and the importance of maintaining strict sanitation and hygiene standards, all sales are final. We do not accept returns or exchanges on any press-on nail products.
Once an order has been delivered, we cannot accept the return of any product, whether opened, unopened, used, or unused. This policy is in place to protect the health, safety, and well-being of all our customers.
We appreciate your understanding and cooperation in helping us maintain the highest standards of cleanliness and product safety.
Refunds
Because all sales are final, we do not offer refunds for reasons including, but not limited to:
- A change of mind after placing an order.
- Selecting the wrong nail size, shape, or design.
- Personal preference regarding the appearance or fit of the nails.
- Incorrect shipping information provided at checkout.
- Failure to review product descriptions or sizing information before purchasing.
Please carefully review your order details and product descriptions before completing your purchase.
Damaged, Defective, or Incorrect Orders
We want every Pretty & Pressed order to arrive in excellent condition. If your order arrives damaged, contains a manufacturing defect, or you receive an incorrect item, please contact us within 48 hours of delivery at hello@getprettyandpressed.com.
Please include the following information in your email:
- Your order number.
- A brief description of the issue.
- Clear photographs showing the damaged, defective, or incorrect product and its packaging, where applicable.
Our team will review your request and determine whether a replacement or another appropriate resolution is warranted. Please do not discard the product or packaging until your request has been reviewed.
Submitting a claim does not guarantee a refund or replacement. Any approved resolution will be handled on a case-by-case basis.
Order Cancellations
Orders are processed as quickly as possible. If you need to request a cancellation or change to your order, please contact us immediately after placing your order.
We cannot guarantee that cancellation or modification requests can be accommodated once an order has entered processing or fulfillment. Orders that have already been processed or shipped cannot be canceled.
Shipping Issues
Pretty & Pressed is not responsible for shipping delays caused by carriers, weather conditions, or other circumstances beyond our control.
If your package is marked as delivered but you have not received it, please check with household members, neighbors, or your local carrier before contacting us for assistance.
Lost or missing packages will be reviewed on a case-by-case basis.
Contact Us
If you have questions about our Refund & Return Policy or need assistance with an order, please contact us:
Pretty & Pressed
Email: hello@getprettyandpressed.com
Website: GetPrettyAndPressed.com
Thank you for shopping with Pretty & Pressed! We appreciate your support and look forward to helping you find your perfect set.